Tokyo-A new attack by hackers on the Sony online service, has exposed the bank details of tens of thousands of clients and amounts to more than one hundred million users whose personal information may be violated. The Japanese multinational was now compelled to suspend the services of Sony Online Entertainment (SOE) to detect that an attack by hackers could filter information of 24.6 million accounts and the bank details of 23,400 customers. This announcement adds to the conducted last week, when Sony acknowledged that the personal data of 77 million of accounts of the PlayStation Network (PSN) and Qriocity platforms could have been stolen by hackers, although she said she had no record of stealing bank details or credit card. It is now known that the attacks on three platforms online began with infiltration at SOE, popular among fans of role-playing games, on April 16 and continued intrusion in the databases of PSN and Qriocity until the 19th of that month. Both platforms were suspended a day later, while problems in SOE were not detected so far, during investigations to determine the origin of the attack. The security flaws have been raising a wave of criticism and questions of authorities such as the United States or France, although the experts consider that the banking payment systems, involving the owner of the cardavoid economic damage in users. Said the spokesman of Sony, Patrick Seybold, on the official blog of the company, it is very difficult, almost impossible, to get the password of a credit or debit card, they are codified on the basis of a special system of algorithms. Sony was already investigating with experts and with the judicial authorities of United States the breach of security on PSN and Qriocity, two services that expect to restore partially when they are safe, probably from earlier this week. Most of the information they couldn't get the hackers are names, addresses, emails, phone numbers and dates of birth of millions of users in countries around the world. In addition, with the attack on SOE was weakened the security of a database banking, in disuse, in 2007 containing the numbers and dates of expiration of credit cards and debit of 12,700 non-US customers, as well as "10,700 records of debit of certain customers in Germany"", Austria, Holland and Spain". However, the company said that the passwords of credit cards have not been compromised, although he requested as a precautionary measure which does not accept emails requesting personal information on behalf of the company. Although eventually damages are not severe for Sony customers, the scandal will be a hard blow to the company just at the moment which was beginning to recover from his particular crisis in sales and to announce news focused on the entertainment over the internet. This setback of security could be a burden for its new portable console "NGP" Internet 3 G, which planned to launch in 2011 and you want to move into the mainstream to compete in the profitable market for "smartphones" led by Apple. In addition, the ruling could also affect services as Qriocity which recently began offering videos and music online, with a system similar to Apple's iTunes for televisions, personal computers and PlayStation. At a hearing of the press this Sunday in Tokyo, the Executive Vice President of Sony, Kazuo Hirai, apologized to its customers, promised 30 days of free services for users of PSN and Qriocity and advocated regain the confidence of a large network of consumer which were a source of income in expansion. This is Wonderful.
Sony is still working to recover from the last hack attack that made off with customer information, but that doesn't mean that the hackers have taken a holiday. A new attack has resulted in 12,700 credit card numbers associated with Sony Online Entertainment accounts being swiped by nefarious people. This impacts those who have accounts for games such as EverQuest, DC Universe Online, and Free Realms (among others). It's not a good week to be Sony, while it's an even worse week to be a Sony customer. Here's Joystiq with the bad news: Following up on this morning's news that Sony Online Entertainment servers were offline across the board, Japanese newspaper Nikkei reports (via BGR) that the company has lost 12,700 customer credit card numbers as the result of an attack. The company apparently took SOE servers offline after learning of the attack last evening, but has yet to issue a statement confirming that customer information has been lost. Of the 12,700 total, 4,300 are alleged to be from Japan, while the remainder's origins are unknown. The report also notes that most of the numbers are said to be from expired cards, which Engadget posits could mean this was simply stolen data from an old backup. It's long past time for Sony to get its online security house in order. The original PSN data theft was unacceptable, and now this latest attack is beyond the pale. Even if the company was dense enough to be unaware of its target status in the hacker world prior to the last attack, they should have realized that other company divisions with similar operations would be on the hit list as well. To not fortify SOE security before the worst could happen is a whole new level of negligence. We'll have more on this new theft on Episode 48 of Power Button.
This is truly disturbing. The level of incompetence shown by sony and the fact that they do not have any crisis management to properly respond to these hacks makes it even more frustrating.
Sony Online Entertainment Issues Security Press Release – PlayStation.Blog.Europe Official Blog Update
I've never accessed SOE (or even heard of it until now, to be honest) so I have no worries about this one. I hope it doesn't delay the return of PSN too much, if at all. I had no really significant information saved on PSN either outside of possible data in transaction records. I'm not really sure how passwords are affected if they're not saved from our end. I usually enter my password manually every time I access the network just to be safe.
i'm so bored of all that bad news... are the sony IT's so incompetent ??? i really can't believe the data security was so weak for such a group how can we stay confident with Sony brand after this huge fail?
I felt ill yesterday morning when I saw this story, so I didn't post it (as I stated in the other thread). It's not really PSN related but I'm glad that you and Trillian posted about it. I suppose someone had to. I'm with others that are tired of hearing these stories and I mostly want to ignore them now. But if you're interested. I saw this link on DRUDGE REPORT 2011® Sony's Stringer under fire as 25 million more accounts hacked - Yahoo! News